Refund and Cancelation Policy

Zafrani Law PLLC offers online appointment scheduling for convenience. To ensure fairness and availability, we maintain the following refund and cancellation policy:

1. Consultation Fees

If your consultation includes a fee, payment may be required at the time of booking.
Consultation fees are non-refundable unless otherwise stated in writing.

2. Client Cancellations

If you need to cancel or reschedule:

Cancellations made 24 hours or more before the appointment time may be rescheduled without penalty.
Cancellations made less than 24 hours before the appointment time may be subject to a missed-appointment fee or loss of the consultation fee.
No-shows forfeit the full consultation fee.

3. Firm Cancellations

If we must cancel or reschedule:

We will provide as much notice as possible.
Any prepaid consultation fees will be credited toward a future appointment or refunded at your request.

4. Emergency Situations

If you miss an appointment due to an emergency, please contact us.
Accommodations may be made at the Firm’s discretion.

5. How to Cancel or Reschedule

You may cancel or reschedule by:

Using the link in your confirmation email
Contacting us by phone
Emailing us directly

6. Contact

For questions or changes to your appointment:

Zafrani Law PLLC
Email: Contact@getpatent-ed.com

Phone: (806) 777-6249

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